I've spent over a decade in insurance because I believe it doesn't have to be complicated. After starting as a broker in 2013, I kept hearing the same frustration from business owners: insurance felt like a maze of jargon and fine print they were just supposed to trust. They didn't know what their policy does and if they're actually getting the best value for money.
So I took a different approach. With my clients, that means breaking down their commercial policies into plain language and building coverage that actually makes sense for how their business operates. In the broader industry, I write and speak on making insurance more accessible. And through PNC Learning, I'm working to change how we train the next generation of insurance professionals—because if we want better client experiences, it starts with better education.
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Insurance isn’t about selling policies—it’s about solving problems. As a business owner myself, I understand that every dollar spent on insurance is a dollar not reinvested into your company, so it needs to work hard for you.
No two businesses face the same risks. What keeps a contractor up at night isn’t the same as what worries a restaurant owner or tech startup. My role is to understand your specific operation, identify gaps others miss, and structure coverage that truly reflects how your business runs and grows.
Some clients need creative solutions for hard-to-place risks. Others need someone to cut through the noise and find real savings without sacrificing protection. My background in computer science taught me to love complex problems, and insurance gives me new ones every day. That combination of analytical problem-solving and understanding the business owner's mindset—because I live it too—is what drives how I work with my clients.
